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What is special about an NYC Treats cookie?
Our cookies are carefully handcrafted and made fresh from scratch daily. Quality means everything to us, so our cookies are all natural and made with the finest certified organic ingredients.
How will my cookies be shipped?
Each cookie is individually wrapped and placed in a box to ensure that cookies stay safe and secure during transportation.
Which shipping service is used?
All orders are shipped nationwide through USPS Priority Mail or USPS First-Class Mail.
When should I expect my package?
Most packages arrive within 1-3 business days depending on the carrier. Order confirmation and tracking information will be provided by email. Please allow 3-5 days for processing and handling after placing your order.
What is your allergy information?
All cookies are made with equipment that processes wheat, soy, milk, peanuts, and tree nuts.
If you wish to cancel an order, you must contact NYC Treats by email within an hour of placing your order. All sales are final after that.
What is your contact information?
For support and customer service inquiries, email support@nyctreats.co. For PR inquiries, email pr@nyctreats.co.
Each cookie is handcrafted with time and dedication. For this reason, returns are not accepted and all sales are final.